18k goue Cupido-ketting
- kubieke sirkonia
- 18 k goud
Platering
- rhodiumplaat vir langdurige glans
A 'Custom Order' is defined as any product that is made-to-order, or any product that was not in-stock and readily (moissanite made items) available to ship at the time of purchase.
Custom orders are deemed Final Sale and are not able to be returned or refunded.
Full payment is required for custom orders. Once production has commenced all costs of production have been incurred therefore a cancellation is no longer possible, and the custom order cannot be refunded. The custom order lead time is estimated at 2-6 weeks. This does not include weekends or holidays. Read More
Storing your pieces
We recommend when not wearing your jewelry pieces, to store them in the boxes & pouches provided in a cool, dark place away from sunlight, heat & moisture.
Cleaning Gold Fill Jewellery
We recommend putting the chain of your piece (not pendants) under warm water & gently rub the chain with a soft, baby tooth brush or cotton tip to get into the links & clean them. Do not rub gold fill jewellery harshly with a jewelry cleaning cloth as this could damage your item. Read More
Break a pair get a pair:
Your jewelry is covered ! We want you guys to actually put your jewelry to use and not worry about babying them on adventures. So if life throws you a curve ball and you break them within this period just send them back and we will get them repaired or replaced, no questions asked!.. please read policy for more info
Buy Now, Pay Later
Buy now and pay later when you select shop pay or after pay at checkout.
- No interest
- Your order is shipped now
- Easy automatic payments
Frequently Asked Questions
What Is Moissanite?
Moissanite is a real, unique gemstone, and a diamond substitution. Because of its hardness 9.25 mohs, it can be used in high-pressure experiments, as a replacement for diamonds.
Can Moissanite Get Wet?
Yes, you can wear your moissanite in the shower.On its own, water will not harm your moissanite stone.
What is Cubic Zirconia
Is the Jewelry Made With Real Gold/Silver/Rhodium?
Yes, we only use 14-18k yellow gold, stainless steel real .925 sterling silver, and genuine white/black rhodium. All of our products are thoroughly tested for quality and durability before, during and after production. We meet all regulations set by the Jewelry Vigilance Committee.
How long is the shipping process?
All orders will receive full tracking information via email and/or SMS text. Please allow 1-2 business days for your order to be processed.
DaVinci’s Gem is not liable for missing or lost packages once tracking shows delivered. Please use the tracking number we provide to follow your order until it is delivered. Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or building manager/mail room, before contacting us. If you are still unable to locate the package, please reach out to us and we will file a claim. Based on the outcome of the claim, we may or may not be able to replace your order.
Hold at location is available at UPS.com / UPS My Choice App with your tracking information if you will not be home for delivery on expedited services.
Domestic:
Standard Economy:
DaVinci’s Gem ships UPS Ground and/or USPS Mail services are used for standard shipping. These services are offered for FREE on orders $99 or more at check out. Please allow 5-10 business days for delivery (6-10 days for AK, HI, and U.S. Territories). PO box addresses are allowed.
Expedited & Overnight:
Expedited shipping services are available at checkout for most items and locations. Delivery will be made by UPS Ground or UPS Express during business days depending on delivery location. Orders placed on/before 3:00 PM EST Monday-Friday will be shipped out that same day. Saturdays-Sundays and holidays are not considered business days. We cannot deliver to domestic PO boxes with expedited services unless the physical address of the PO boxes is stated on shipping address.
Military APO/AFO:
Military and diplomatic addresses ship for FREE via USPS Mail. Please allow 2-3 weeks for delivery. Orders to military and diplomatic addresses are limited to $300 USD due to USPS insurance policies.
International:
Availability:
DaVinci’s Gem Shop ships to over 220+ countries worldwide!
Standard Economy:
UPS international Ground (Canada/Mexico) and/or post services are used for international economy shipping. This service is offered for FREE on orders that meet a minimum of $125 USD.
Expedited:
International expedited services are available at check out for most items and locations. Delivery will be made by UPS Express during business days. Orders placed on/before 3:00 PM EST Monday-Friday will be shipped the same day. Saturdays-Sundays and holidays are not considered business days.
**All orders $249 USD or above will be shipped w/ signature required service.